- Services include a 24-hour telephonic legal advice line, a standard legal document service; and a direct legal consultation service.

- The free 30 (thirty) minute consultation service is available to Eligible Persons provided it takes place at a firm that is within the magisterial district within which the Eligible Person resides, but if this is not practical, then in a nearby jurisdiction. Upon an Eligible Person consenting to attend such meeting, the relevant advisor will arrange the meeting and revert back to the Eligible Person to confirm.

- If requested to, the panel attorney will draft a one-page letter of demand or make one telephone call on an Eligible Person's behalf, both of which will be free of charge. If, after the consultation, the Eligible Person wishes to mandate the attorney at the Eligible Person's own cost and expense, it will be the Eligible Person's prerogative to do so.


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